FAQ

How can I buy lift tickets online?

To charge an existing keycard you need the number on your keycard. If you don't have the SKIDATA KeyCard, buy it online together with your Bike Park pass and scan

your QR code from your receipt in the vending machine and pick up your passes!

You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data, KeyCard numbers and your credit card data.

May I buy severeral Bike Park passes in one transaction?

Yes you can easily buy the ticket for your children, family or friends in one single transaction.

We will store your information and connect your various tickets into one single user account. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register KeyCard numbers and names.

What about kids?

We have own Bike Park pass for under 13 years old.

Do I need an existing keycard?

You do not need a KeyCard to buy online. If you don't have the SKIDATA KeyCard, buy it online together with your Bike Park pass and scan
your QR code from your receipt in the vending machine and pick up your passes.

Receipt and confirmation?

You will receive a e-mail receipt to the address you used in your purchase

What is the difference between a keycard/chipcard and a ticket?

Keycard is the physical card, plastic card you use when you go through the gates at the resort

Where do i find the chip/keycard number?

The number of your chip/keycard is printed on the plastic card

I forgot my keycard at home

Please go to the ticketoffice and they will help you.

HOW CAN I GET A KEY CARD?

The Keycard should be placed in your left pocket.

Do I have to choose a specific date?

The Bike Park pass you purchased is valid for the period you purchased.

Do I have to go to the ticketoffice first?

If you reloaded a Keycard/chipcard you cand go directly to the slopes, unless the product you bought requires other information.

If you did not have Keycard and ordered this online, you'll need to go to the ticketoffice to pick this up.