We've gathered some of the most common questions about tickets, orders, and more.
If you don't find what you're looking for, please feel free to reach out to our customer support team for assistance.
To charge an existing keycard you need the number on your keycard. If you don't have the SKIDATA KeyCard, buy it online together with your ski pass and scan
your QR code from your receipt in the vending machine and pick up your passes!
You simply log in and pay with your credit card. Next time you buy you also avoid to register you personal data, KeyCard numbers and your credit card data.
Yes you can easily buy the ticket for your children, family or friends in one single transaction.
We will store your information and connect your various tickets into one single useraccount. Your ticket and associated family and friends can easily be administered. Next time you want to buy a ticket there will be no need register keycard numbers and names.
Children under 6 years of age, wearing a helmet and accompanied by an adult through the turnstile are also free of charge.
You do not need a keycard to buy online. If you don't have the SKIDATA KeyCard, buy it online together with your ski pass and scan
your QR code from your receipt in the vending machine and pick up your passes.
You will receive an e-mail receipt to the address you used in your purchase
KeyCard is the physical card, plastic card you use when you go through the gates at the resort. The ticket is loaded to the KeyCard.
The number of your KeyCard is printed on the plastic card (e.g. 01-1614 7200 2500 3445 8000-01).
Please go to the ticketoffice and they will help you.
You can buy a KeyCard from onlineshop at the same time when buying a ticket and after that you'll get it from pick-up kiosks. Or you can also buy a KeyCard from the ticket sales.
The skipass you purchased is valid for the period you purchased.
If you reloaded a KeyCard you can go directly to the tracks, unless the product you bought requires other information.
If you don't have the SKIDATA KeyCard, buy it online together with your Bike Park pass and scan your QR code from your receipt in the vending machine and pick up your passes!